& ompany

14 11月 2018




Terms of Use and Privacy

About Terms of Use
RE&S strives to ensure that the information contained in this web site is accurate and reliable. RE&S will not be liable or responsible for any damages or injuries caused by use of this web site. RE&S may from time to time revise the information, services and the resources contained in this web site and reserves the right to make such changes without any obligation to notify past, current or prospective visitors. In no event shall RE&S be liable for any indirect, special, incidental or consequential damages arising out of any use of the information contained herein.

The web site may link to sites not maintained or related to RE&S. The links are to be accessed at the user's own risk and RE&S makes no representations or warranties about the content, completeness, or accuracy of these links or the sites hyperlinked to this web site.

The material contained in this web site are the exclusive property of RE&S and, except for personal use, may not be copied, distributed, or reproduced or transmitted in any form or by any mean, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of RE&S. The content, arrangement and layout of the Site, including, but not limited to, the trademarks, service marks, graphic designs, text, and content, are proprietary and are protected from copying, imitation, communication, or simulation under domestic and international laws and are not to be reproduced, communicated, displayed, distributed, or transmitted without the express written permission of RE&S.

By visiting the Site, the User does not acquire or obtain by implication or otherwise, any license or right to use or make additional copies of any materials or information displayed on the Site.

 

About Internet Privacy Policy

1 Introduction
At RE&S Holdings Limited (collectively "RE&S") we respect the privacy and confidentiality of the personal data of our Clients, Associates and others whom we interact with in the course of providing our services. We are committed to implementing policies, practices and processes to safeguard the collection, use and disclosure of the personal data you provide us, in compliance with the Singapore Personal Data Protection Act (PDPA) 2012.

We have developed this Data Protection Notice to assist you in understanding how we collect, use, disclose, process, protect and retain your personal data that is in our possession.

2 How We Collect Your Personal Data
Personal data refers to any information that can uniquely identify an individual person (a) on its own, or (b) when combined with other information. Under the PDPA, business contact information (e.g. full name, business address, business telephone number) is not considered as personal data so long as it is used strictly for business-to-business (B2B) transactions.

We collect your personal data when you:

• you apply for any of our membership or loyalty programs;
• you contact us for making any reservations (at any of our outlets or reservation lines), whether through phone, fax, letters, emails, online or otherwise;
• you contact us on your queries, feedback, request and/or complaints;
• you fill in any of our forms, whether physical or online, including but not limited to survey and feedback forms;
• you participate in our marketing and/or promotional events, such as lucky draws, road shows, or seasonal products launches;
• you request for or use any of our services, including but not limited to events and catering;
• you are submitting an employment application to us;
• you provide us with your contact details at any of our outlets, whether through leaving a copy of your business card with us or otherwise;
• your images being captured by our close-circuit television cameras while you are near or within our premises, or via photographs or videos taken by us or our representatives at our premises and outlets;
• you visit or browsing our website(s);
• you subscribe for email alerts on our website;
• our conducting of interviews for matters including but not limited to employment;
• our conducting of market research or surveys;
• you interact with our staff via telephone calls, letters, fax, face-to-face meetings, social media platforms, emails and any other forms of communication; or
• you submit your personal data to us for any other reason.

 3 Types of Personal Data We Collect About You
The types of personal data we collect about you include:
• Your contact information (Name, Address, Phone No., Email Address)
• Your personal details (Name, Gender, Date of Birth, Country of Birth, Country of Residence, Citizenship, Nationality, Race/Ethnicity)
• Your personal and professional details contained in your curriculum vitae when you apply to us for a job.

4 How We Use Your Personal Data
We use the personal data you provide us for one or more of the following purposes:

• to process your application as a member to our membership or loyalty programs, administer and manage your membership, and provide you the benefits of such programs;
• to administer, manage and carry out marketing activities including but not limited to lucky draws, competitions, road shows, or seasonal products launches;
• to announce, in any form of media the results of our lucky draws, competitions or other marketing or promotional events, and to identify and contact the winners of any prizes won from such events;
• to provide and send you marketing, advertising and promotional information and materials relating to membership or loyalty programs, products, events and/or services offered by RE&S through various channels including (but not limited to) SMS, voice calls, email, mail and online platforms (such as social media);
• to facilitate and support customer service and reservations, carry out your request, provide services, or respond to any enquiries, complaints or feedback given by you or on your behalf;
• to manage our internal administrative and business operations and comply with internal policies and procedures;
• to conduct market research and enhance our customer service;
• to provide training to our staff;
• to facilitate your access to our website;
• to manage the safety and security of our premises;
• for our auditing, internal investigations, compliance, risk management, conflict of interest reporting and security processes;
• to comply with applicable laws, regulations, rules, codes of practice, guidelines and other requirements (including but not limited to providing assistance to law enforcement agencies, regulatory authorities and other governmental agencies);
• to prevent, detect and investigate crime;
• to analyse and manage commercial risks;
• for the purposes of legal proceedings;
• to defend or extend any rights of RE&S;
• to administer and process your employment application;
• to administer and maintain shareholder relations;
• to verify your identity;
• for any evaluative purpose as defined in the Personal Data Protection Act;
• for any other purposes that we have specifically notified you of; or
• for any other purposes that a reasonable person would consider appropriate in the circumstances.

5 Who We Disclose Your Personal Data To
We disclose some of the personal data you provide us to the following entities or organisations outside RE&S in order to fulfil our services to you:

• our agents, contractors, sub-contractors, service providers or data processors who have been contracted to provide administrative, financial, legal, accounting, IT, research, operational, marketing, communications, transportation, payment, analytics, training, storage, printing, security or other services;
• our consultants and professional advisers (such as accountants, lawyers, auditors);
• our business partners and affiliates;
• external banks, credit card companies and their respective service providers;
• courts, tribunals, law enforcement agencies, regulatory authorities and other governmental agencies as required or authorised by law;
• any business partner, investor, assignee or transferee (actual or prospective) to facilitate business asset transactions (which may extend to any merger, acquisition or asset sale) involving any of the companies, subsidiaries or business units in RE&S; or
• any other party to whom you authorise us to disclose your personal data to.

Where required to do so by law, we may disclose personal data about you to the relevant authorities or to law enforcement agencies.

6 How We Manage the Collection, Use and Disclosure of Your Personal Data
6.1 Obtaining Consent
Before we collect, use or disclose your personal data, we will notify you of the purpose why we are doing so. We will obtain written confirmation from you on your expressed consent. We will not collect more personal data than is necessary for the stated purpose. We will seek fresh consent from you if the original purpose for the collection, use or disclosure of your personal data has changed.

Under certain circumstances, we may assume deemed consent from you when you voluntarily provide your personal data for the stated purpose, e.g. when you apply for a job with us using our job application forms.

We may rely on exceptions to the need for consent under the PDPA for the collection, use or disclosure of your personal data under the following circumstances (only those relevant to RE&S are included):

• The personal data is publicly available
• The personal data is disclosed by a public agency or disclosed to a public agency
• The personal data is necessary for any investigation or proceedings
• The personal data is necessary for evaluative purposes (e.g. determining the suitability of a job applicant for the job applied for)
• The personal data is necessary for the purpose of managing or terminating an employment relationship
• The personal data is necessary for a business asset transaction

6.2 Withdrawal of Consent
If you wish to withdraw consent, you should give us reasonable advance notice. We will advise you of the likely consequences of your withdrawal of consent, e.g. without your personal contact information we may not be able to inform you of future services offered by us.

Your request for withdrawal of consent can take the form of an email or letter to us, or through the "UNSUB" feature in an online service.

6.3 Use of Cookies
We use "cookies" to collect information about your online activity on our website. A cookie is a small text file created by the website that is stored in your computer to provide a way for the website to recognise you and keep track of your preferences. The cookie makes it convenient for you such that you do not have to retype the same information again when you revisit the website or in filling electronic forms.

Most cookies we use are "session cookies", which will be deleted automatically from the hard disk of your computer at the end of the session.

You may choose not to accept cookies by turning off this feature in your web browser. Note that by doing so, you may not be able to use some of the features and functions in our web applications.

6.4 Third-Party Consent
If you do a transaction with us on behalf of another individual that will require you to provide that individual's personal data to us, you must ensure that this individual has given his/her expressed consent to provide his/her personal data to us through you. We will require you to get a written confirmation from this individual that he/she has indeed given his/her expressed consent to you for us to collect, use or disclose his/her personal data.

7 How We Ensure the Accuracy of Your Personal Data
We will take reasonable steps to ensure that the personal data we collect about you is accurate, complete, not misleading and kept up-to-date.

From time to time, we may do a data verification exercise for you to update us on any changes to the personal data we hold about you. If we are in an ongoing relationship with you, it is important that you update us of any changes to your personal data (such as a change in your mailing address).

8 How We Protect Your Personal Data
We have implemented appropriate information security and technical measures (such as data encryption, firewalls and secure network protocols) to protect the personal data we hold about you against loss; misuse; destruction; unauthorised alteration/modification, access, disclosure; or similar risks.

We have also put in place reasonable and appropriate organisational measures to maintain the confidentiality and integrity of your personal data, and will only share your data with authorised persons on a 'need to know' basis.

When we engage third-party data processors to process personal data on our behalf, we will ensure that they provide sufficient guarantees to us to have implemented the necessary organisational and technical security measures, and have taken reasonable steps to comply with these measures.

9 How We Retain Your Personal Data
We have a document retention policy that keeps track of the retention schedules of the personal data you provide us, in paper or electronic forms. We will not retain any of your personal data when it is no longer needed for any business or legal purposes.

We will dispose of or destroy such documents containing your personal data in a proper and secure manner when the retention limit is reached.

10 How You Can Access and Make Correction to Your Personal Data
You may write in to us to find out how we have been using or disclosing your personal data over the past one year. Before we accede to your request, we may need to verify your identity by checking your NRIC or other legal identification document. We will respond to your request as soon as possible, or within 30 days from the date we receive your request. If we are unable to do so within the 30 days, we will let you know and give you an estimate of how much longer we require. We may also charge you a reasonable fee for the cost involved in processing your access request.

If you find that the personal data we hold about you is inaccurate, incomplete, misleading or not up-to-date you may ask us to correct the data. Where we are satisfied on reasonable grounds that a correction should be made, we will correct the data as soon as possible, or within 30 days from the date we receive your request.

11 Transfer of Personal Data
Where there is a need to transfer your personal data to another country outside Singapore, we will ensure that the standard of data protection in the recipient country is comparable to that of Singapore's PDPA. If this is not so, we will enter into a contractual agreement with the receiving party to accord similar levels of data protection as those in Singapore.

12 Changes to this Data Protection Notice
We may update this Data Protection Notice from time to time. We will notify you of any changes by posting the latest Notice on our website. Please visit our website periodically to note any changes.

Changes to this Notice take effect when they are posted on our website.

13 Contact Us
If you have any query or feedback regarding this Policy, or any complaint you have relating to how we manage your personal data, you may contact our Data Protection Officer (DPO) at: このメールアドレスはスパムボットから保護されています。閲覧するにはJavaScriptを有効にする必要があります。

Any query or complaint should include, at least, the following details:
• Your full name and contact information
• Brief description of your query or complaint

We treat such queries and feedback seriously and will deal with them confidentially and within reasonable time.

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31 3月 2014

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RE&Sについて

RE&S は、質の高いレストランの運営や食品製造をはじめ、多種多様なポートフォリオを持ち、当地にて躍進を続けるフードサービス企業です。

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RE&Sの起点

RE&S は1988年に大阪出身の多田羅博によって創設され、シンガポールに日本のライフスタイルの一片を持ち込みました。RE&Sのビジネスが拡張するにつれ、厨、新ばしそば、くいしんぼう、いちばんぼしなどのブランドが生まれ、シンガポールでもそれらのブランドは定着しました。最近では食品生産能力や配達機能も強化され、多くの製品を追加しました。RE&Sの旅はまだ始まったばかりです。

 

RE&Sの理念

RE&Sの卓越へのモデル”が会社運営の原動力となり、それが私たちのビジネスの成功、幸せな従業員、満足した顧客といった企業文化を築く基盤になっています。

 
 

RE&Sの卓越へのモデル

 

優れた顧客サービス

常に顧客の期待を上回るサービスを目指しています。

 

従業員に対して

最低限ではなく、独自に設定したスタンダードに基づき福利厚生を提供しています。

 

食品業界でのリーダーシップ

常に新しくてより斬新なアイデアを生み出しています。

 

総合的な品質管理

HACCP, GMP や5Sなどの品質管理水準をブレなく維持しています。

 

意図的な品質維持

高水準の安全な製品を提供することで、信頼のブランドを築いています。

 

責任ある物資調達

原産地から製品まで、透明性のあるアプローチで品質と信頼性を保証しています。

 

環境保護と地域社会の持続

環境にやさしいビジネスの遂行に対する責任と地域社会の改善への貢献に努めています。

 
 

ビジネス

RE&Sは日本食を専門とし、国際的なアプローチを推進しています。 近隣諸国の店舗を含むシンガポール最大級のレストラン経営企業として、年間数百万人のお客様に日本食を提供しています。

レストランの他に、コンビニエンス食品の小売、他のフードサービス企業への卸売り、ホスピタリティビジネスなども手掛けています。これらはすべて、シンガポール本社にある、専門的な自動化技術と食品研究室を擁した6万sqftの近代的なセントラルキッチンで作られます。

 
 

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役員

ベン・ヨ

RE&S Group会長&独立取締役

 

さまざまな分野で

ベン会長は、40年以上の年月をかけて、会計監査、製造、エンジニアリング、金融サービス、不動産経営など幅広い分野の専門知識を身に付けてきた。以前は25年以上もの間、不動産企業グループGuthrie GTS株式会社の社長を務めていた。現在は、いくつかの非公開有限株式会社の社長、並びにBHG Retail Trust Management株式会社の取締役会の独立取締役でもある。Yeo Hiap Seng社の取締役員でもあった。ベン会長は、1980年に英国勅許会計士協会の会員として承認され、2013年からはシンガポール公認会計士協会の一員でもある。 ベン会長は、2017年にRE&Sの取締役会に任命され、2018年からはRE&Sの会長を務め、豊富な経験を生かし貴重な洞察を提供している。

役員

多田羅博

RE&S Group社長&業務執行取締役

 

RE&S Enterprisesの創設者、オーナー、社長であり、企業戦略の最高責任者である。大阪に生まれ、時代を先取りした想像力と情熱を武器に1988年に起業した。彼の25年間の美食への飽くなき追及の深さは、60軒のレストラン(シンガポールとマレーシア)、20 のブランドという数字から容易に読み取れる。

RE&S Enterprises を一流の国際フードサービスプロバイダにするため、社長として現場主義の指導をし続け、活躍している。

役員

ジョン・イェック

RE&S Group業務執行取締役&最高経営責任者

 

法律関連の経歴を持ち、80年代半ばに弁護士として働いていたが、20年以上前に法務アドバイザーとしてRE&S をサポートし始めた。現在は、RE&Sのビジネスの中心となり、最高経営責任者として全体の企業戦略、既存事業と新規事業の開発、事業・計画と予算に対する財務結果の監視などを担当している。

本社とエグゼクティブチームの責任者である。

 
 
 
 

社会への還元

RE&Sは、環境保護と地域社会の持続性を信じ、厳しいサステナビリティのガイドラインに基づき会社を運営し、様々な慈善活動を率先して行っている企業です。

現在のRE&Sの活動は下記のとおり。

• Kwong Wai Shiu Hospital やThe Straits Times School Pocket Money Fundなどのチャリティ組織へのボランティア活動や寄付

• SCORE project を通じ、過ちを犯した人たちの更生を支援する組織であるYellow Ribbon Project との連携雇用活動

• 小売店舗にて、生分解性プラスチックなど環境に優しい製品の使用

• 企業資源計画(ERP)を導入した、紙を使わずソフトウェアを使った管理システムへの移行

• 政策や施設を通じた、意識的なリサイクリング

• エネルギーや水の消費を抑える、環境に優しい本社ビルの建設(当地の建築物環境性能評価システム、グリーンマーク合格)

 

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